Software maintenance & support services

Software maintenance and support is intended to ensure the constant availability and reliability of software products and applications. Since 2019, DhairyaTech has offered a full range of software maintenance and support services for every type of application and software product.

We understand the software maintenance and support requirements to deliver a quality product to end users. With DhairyaTech's trusted software support services, you can ensure that your software is fully functional with no errors or glitches. Our dedicated software support team, consisting of software support engineers and software support specialists, is ready to help you manage your various software products.

We are not your ordinary software maintenance and support company, but an organization with over a decade of experience providing world-class software maintenance and support to brands around the world. Our core competencies are to provide all kinds of software maintenance, including adaptive maintenance, corrective maintenance, perfect maintenance, and preventive maintenance.

Our software maintenance plan includes:

Ongoing app enhancement

Backup & recovery

Performance monitoring

Security & compliance review

Technical support

SLA-driven

At DhairyaTech, we not only design and deliver solutions to our clients, we also help them manage their third-party solutions. Our trained team of support specialists and support engineers are adept at using the latest techniques to find and correct bugs in your software. Experience scalability, productivity, and smooth business operations with our innovative software maintenance and support services.

OUR SOFTWARE MAINTENANCE AND SUPPORT PROCESS

To keep your software up to date through our software maintenance and support process

Problem Identificationmg

Problem Identification

Request for modification (MR), Classification of MR
Problem Analysis

Problem Analysis

Project documentation, change request validation, information from the repository
Design

Design

Develop test cases, review requirements, verify design
Implementation

Implementation

Software code implementation, test readiness assessment, software inspection
System Testing

System Testing

Functional Tests, Regression Tests, Interface Tests
Acceptance Testing

Acceptance Testing

Acceptatietests, interoperabiliteitstests
Delivery

Delivery

Installation, training, version description and documentation